Contact us

You can place a booking online. For first time users you can register here. If you have used us before you can login here.

If you need help with your booking please email us or call (02) 8740 5642

Our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday. Please note we cannot take a booking over the phone.

Yes it can. ShipNow is all about same day deliveries. The deliveries will be done up to 10pm at night.

When you place a booking we will email you a confirmation along with the driver’s details. You will receive the drivers phone number, a live map of their location, an estimated arrival time and if required you can call them directly.

If you have any questions you can email us or call (02) 8740 5642 we will usually respond within minutes, our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday.

You can get an instant quote here.
https://deliveries.ShipNow.com/#/request-quote

Our maximum weight of a parcel is 30kg and maximum size is 190cm. For details on what items you can send take a look here: https://www.ShipNow.com.au/delivery-services/

If you have any questions you can email us or call (02) 8740 5642 we will usually respond within minutes, our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday.

Please email us we would love to help you, we usually respond within minutes.

Please give us a call we would be only to happy to help. (02) 8740 5642.

Our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday. If it’s outside of this time please email us.

Please give us a call we would be only to happy to help. (02) 8740 5642.

Our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday. If it’s outside of this time please email us.

You can make a booking from and to Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth (metro areas). Typically up to a 60km radius of each capital city. Also further, however this is outside of our 3hr service as sometimes the drive time is longer than 3hrs. For example, from Sydney to Newcastle or Newcastle back to Sydney. But youcan’t schedule a pick up 100km out of a CBD and deliver to another location 5kms away. Eventually we will be able to.

If you have any questions you can email us or call (02) 8740 5642 we will usually respond within minutes, our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday.

When you place a booking you will receive an email with a link. This link will give you the live location of your courier and also the couriers phone number. Feel free to contact them directly for an update.

If you need help tracking down your parcel please email us (we respond in minutes) or call please (02) 8740 5642. Our customer service runs from 8am to 10pm (AEST) Monday to Friday, and from 9am to 6pm (AEST) Saturday and Sunday.

You can book at any time, 7 days a week. The couriers deliver between 8am – 10pm. For our Fast Service where deliver is done before 5pm you will need to book before 12pm. If you would like to book after 12pm you can use our faster (within 3hrs) or fastest service (closest courier pickup and immediate delivery)

You can registered to become a ShipNow driver here, we review applications each week or you can email us.

Please email us.

Please email our CEO Kevin, he keeps a close eye on the business and would like to know about any unhappy customers.

Please email our accounts team.